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ENS 2011: Lisbon, Portugal · 28 – 31 May 2011

Hotel Accommodation Information

Hotel Accommodation

Accommodation in hotels of various price categories in Lisbon have been reserved.

Official travel agency
Congrex Travel AG
Peter Merian-Strasse 80Tel. +41 (0) 61 690 94 11
P.O. Box Fax. +41 (0) 61 690 94 14
4002 Basel / Switzerland Email ens.hotel@congrex.com

Online bookings

Participants can book their hotel room online. Full prepayment by credit card (Visa, Mastercard or American Express) is mandatory if you book online. After a successful booking, each participant will receive a written confirmation/invoice by regular mail. After 21 March 2011 hotel accommodation is subject to availability.

Hotel reservation form

If you have no access to the Internet, please send the enclosed Hotel Reservation Form as soon as possible but latest before 21 March 2011 to Congrex Travel Ltd. After the abovementioned deadline, requests will be accepted. However, hotel accommodation is subject to availability and cannot be guaranteed. After this deadline, bookings are only possible against full payment by credit card and an extra handling fee of € 30.– will be charged.

Payment policy

To guarantee your reservation a deposit of € 200.– is required. Please include either a copy of your bank transfer to our account at the UBS AG, your credit card details or a cheque made payable to Congrex Travel Ltd. Hotel requests without payment can not be accepted. All requests will be handled on a “first come – first served basis”. Upon receipt of the deposit, each participant will receive a final confirmation with an invoice. Full payment has to be made to Congrex Travel by 21 March 2011. Do not send any payment to the Hotel.

Cancellation/Refund policy

If your hotel reservation is cancelled before 21 March 2011, the deposit will be refunded less € 60.– handling fee. If your reservation is cancelled after 21 March 2011, or if you arrive later or leave earlier than on the dates indicated on your reservation form, the total accommodation amount will be charged and no refunds can be made. Any change of reservation will be subject to a handling fee of € 30.–. Changes or cancellations have to be made in writing to Congrex Travel Ltd., Basel.